Mary Rafferty Leadership Coach & Facilitator

An experienced trainer, coach and mediator, Mary brings a warm, supportive, empathic yet very focused approach to her work with both individuals and groups. Mary specialises in coaching for leaders and managers around building positive and resilient working relationships. She is passionate about coaching and training leaders in the art and skills of having transparent and authentic dialogue and ‘learning’ conversations within their teams: Conversations are the lifeblood of relationships and relationships as the lifeblood of any kind of organisational success.

Mary has worked in private practice as a coach, mediator and trainer since 2006 in a wide range of organisations both private and public sector. Mary’s work over the past 15 years has focused on supporting organisations in both public and private sectors to build high quality robust relationships in their teams and a culture of open and transparent communication.

She has designed a structured 8-step approach ‘POISE NOW’ to teach and coach leaders and managers to navigate ‘difficult conversations’ with greater clarity and confidence which she has delivered to hundreds of managers and leaders.

Mary is the Lead Trainer on an Mediators’ Institute of Ireland  Approved Accredited Mediation Programme to Certified Level  She is also a member of the international team of Approved CINERGY™ Conflict Coaching facilitators. She has delivered these programmes both in Ireland and abroad since 2009.

Mary is also certified to administer the Conflict Dynamics Profile (Eckerd College, Florida), an assessment instrument dealing with conflict behaviors in the workplace which provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict.

Qualifications and Memberships

  • Relational Organisational Gestalt Diploma (currently in training)
  • Associate Certified Coach, International Coaching Federation
  • Certificate in Team Coaching Team Coaching Studio
  • Organisational and Relationship Systems Team Coaching Levels 1 and 2
  • Erickson International Coaching Qualification
  • Certified CINERGY® Conflict Management Coach (Introductory and Advanced)
  • Approved CINERGY® Conflict Management Coaching Trainer
  • Certified Mediator (Advanced level Mediators’ Institute of Ireland)
  • MII Approved Training Provider for Certified Level Mediation Programme
  • Certified Conflict Dynamics Profile, Eckerd College, Florida
  • Masters in Social Science, UCD (Distinction)
  • Bachelor of Education (Hons), Dublin City University (St Patricks College)
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